eCommerce and Technology

Pacific Packaging progressively embraces and leverages technology in order to ensure unparalleled customer service at an extremely competitive price. This relates to internal systems, integration with external systems, feature/functionality to meet dynamic requirements, and embracing industry trends such as Integrated Supply Chain Management.

Pacific Packaging's technological expertise in the areas of eCommerce and electronic transaction processing enables a customer to seamlessly integrate Pacific into its core operations. Pacific has a stand-alone eCommerce capability that can lets a customer to take advantage of internet-based without any investment in technology.all the customer needs is a browser and an internet connect.

Pacific can also seamlessly integrate into all leading eProcurement systems through such industry standards as XML, OBI, OCI or custom API development.

• Pacific's eCommerce catalogs are customer specific. With a focus on ease of use, the customer is never "spammed" with products they are not interested in. They see only the products they want to see, at customer-specific prices.
• Each user can customize their ordering environment through the creation of "Favorites", templates and automated reordering functions.
• The system is designed to enable both flexibility and reduced transaction processing costs. When combined with consolidated monthly billing, the customer's administrative cost are greatly reduced.
• All order history and status is available on-line, real-time

Pacific has been supporting Internet/Web based catalog ordering for over 6 years, and EDI based transactions for over 20 years. Pacific processes thousands of electronic orders per months.

Technical Overview

Technological standards are changing constantly, and at accelerated rates. In order to ensure that we can offer our customers the value of these technologies, we architect all of our systems to support:

Scalability: Growth of system or function within a logical unit (such as an application program addition from a software perspective or SMP from a hardware perspective)

Extensibility: Growth of system or function external to a logical unit. This includes geographically distributed processing.

Interoperability: Ability to communicate and integrate with internal and external systems by using all IEEE data types and industry standard data formats and protocols. XML and OBI are accommodated for tightly-coupled processing.

Pacific Packaging believes that by embracing these standards, we can integrate quickly and securely with our customers, while protecting their investment.

Decision Support and Information Reporting

Pacific maintains a significant quantity of transactional, product and customer service information for all of its clients. It is stored in a highly normalized, relational data model that enables the creation of custom reports quickly. Reports can be distributed in virtually any format including images. Spreadsheets (.xls) or can be made available on-line.