CUSTOMER SERVICE

For over 60 years, Pacific has provided the ultimate customer service. Our customers fully benefit from the products and services we provide. Our customer service team has a combined 90 years of experience.

The customer service team constantly keeps up with the latest products, service and technologies to provide the best solution.

When you Contact Pacific’s customer service team, you can expect:

• Prompt attention to your needs and request. We give your request the urgency it deserves
• Direct phone line to your dedicated inside sales correspondent. No automated messages to send you in circles
• Fully trained customer and technical service members who can provide, direct, honest answers.
• If you are not satisfied, the opportunity to talk to a manager

Metrics based Customer Management:

• Cost Savings Tracking – Direct and Indirect
• Continuous, documented improvement – Quarterly Review

Contact Pacific so that we can help with your packaging needs.